Customer Details

Created by uLoyal Support, Modified on Fri, 1 Sep, 2023 at 2:18 AM by uLoyal Support

Customers 


This section of the loyalty program will contain all of your customers' information, and you will be able to manage it. You have the functionality to block user referrals, block the user and mark him/her exclusive You will be able to get detailed analysis of the customer


The Customers section is also equipped with filter functionality, wherein customers can be filtered out based on their tier and Age group. Filter functionality also helps narrow down your customers according to their requirements. 







Filters:


Here you can filter out the customer tiers and ages.



User Information:

In this section, you will be able to check the customer profile and user information, and you can easily block or unblock users in this section. You can also check the customer tiers and adjust balance and gratification.



Adjust Balance

You have the option to both add and subtract points from consumers' accounts. You can directly enter a number value (for example, 100) to add points. To deduct points from users' accounts, enter them in a negative format (e.g., -100). You can also specify an explanation for the point increase or removal.


Within this dedicated section, you have the capability to assign coupons to Specific users.







Every customer has separate analytics displayed under their profile for better understanding of customers behavior in terms of their order count and it’s amount on a monthly basis.



The points earned and burned graph is depicted graphically for each user to track customer pattern of points usage and earning on a monthly basis




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