Scratch cards

Created by uLoyal Support, Modified on Tue, 18 Jul, 2023 at 9:20 AM by Aditya Mishra

Introduction:

Scratch Cards for Mini Games! Boost loyalty with exciting scratch card experiences. Engage customers with interactive fun and exclusive rewards. Scratch to win discounts, freebies, and more! Enhance customer satisfaction and loyalty while enjoying the thrill of gaming.




Overview of the dashboard:

The dashboard comprises three primary sections: Active Cards, Past Campaigns, and Drafts. These sections allow you to monitor and manage active scratch cards, access and review previous scratch card campaigns, and store pre-designed scratch cards for future use.


Steps to create a scratch card:


Step 1: Click on "Add Scratch Card."



Step 2: You will be directed to the following page where you need to fill in the details:




  • Scratch Card Name: Give a name for the scratch card 

(Note: This name is for your internal reference only)

  • Display Name: Choose a name that users will see when they unlock the scratch card

  • Description: Provide a short description of the scratch card for users to read

  • Terms & Conditions: Fill in all the terms and conditions that you want your users to know



  • Scratch Card Background: From various background design options select one.

  • Distribution Type: You can choose to distribute the scratch card sequentially or randomly to the end users.

  • Total Number of Scratches: Enter the total number of scratches you want to create for your customers.

  • Benefits Distribution: Specify different types of prizes you want to give to your customers, including:

    • Message: Any message you want to give instead of a reward

  • Points: Set the number of loyalty points as a reward for your users.

  • Coupons: Provide offer coupons as a reward to your users. (Know more)




Note: Ensure you add different rewards so that you utilize the total number of scratches available.


  • Scratches per User: Determine the total number of scratches you want to provide per user.

  • Category: Choose where you want to create the scratch card.

    • Marketplace: The scratch card will be available for all users joining the loyalty program, and they can use it in the Game Arena.

    • Delight: Scratch cards are specifically provided for particular customers as a part of the reward for the inconvenience that happened to them.


Once you have filled in all the details, click on "Next."


Step 3: Select your target audience:



Target your audience selectively, by pricing the scratch card differently for each tier.


Click on the "Save" button.



Your scratch card will be saved in the Drafts section.


Step 4: Click on the "Actions" tab next to your scratch card.


Here, you will have three options:

  • Edit Card: Modify the card according to your requirements.

  • View Card: See the card with all the filled-in details.

  • Activate Card: Click on this option to activate the card, and it will be instantly visible on your website.


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