Survey

Introduction 

Elevate your loyalty program experience with our exciting Survey Game! Engage and reward your customers by participating in interactive surveys.

Overview of the dashboard:

The dashboard comprises three primary sections: Active Survey, Past Survey, and Drafts. These sections allow you to monitor and manage active Surveys, access and review previous Survey campaigns, and store pre-designed Survey for future use.

Steps to create a Survey:

Step 1: Click on "Create Survey"

Step 2: You will be directed to the following page where you need to fill in the details:

• Survey title: Choose a name that users will see while taking the survey.

• Description: Provide a short description of the survey for users to read.

• Terms & Conditions: Fill in all the terms and conditions regarding the survey.

• Upload Cover Image: Upload an image that you want the users to see when they take the survey.

• Prize: Enter the prize that you want to reward your customers

  • Message: Any message you want to give instead of a reward 

(e.g., Better luck next time").

• Points: Set the number of loyalty points as a reward for your users.

• Coupons: Provide offer coupons as a reward to your users.

• Start and End Date: Enter the start and end dates for the survey.

• Start and End Time: Enter the start and end times for the survey.

Step 3: Enter questions along with their answer type 

Step 4: Select your target audience - tiers

Your survey will be saved in the Drafts section.

Step 5:  Click on the "Actions" tab next to your survey.

Here, you will have two options:

• Edit Survey: Modify the survey if you have any changes to be made before going live.

• Delete Survey: If you do not need the survey anymore you can delete it from here.