Uloyal Home

ULoyal Home Page

Introduction 

Upon visiting the Home page, a range of options become available for exploration:

• Overall

• Earn & Burn

• Loyalty

• Tiers

Each section offers a unique perspective on the loyalty program, enabling you to delve into various facets of its operation. Whether you're interested in the program's holistic performance, the mechanics of earning and redeeming rewards, the core concepts of loyalty, or the different tiers available, this article serves as your go-to reference for a deeper understanding of your store's loyalty initiative.

Overview 

Overall Section

In this segment, you'll gain a comprehensive understanding of your customers. Here, you can observe consumer activities and access detailed graphical representations of coupon utilization, tier distribution, earn-to-burn ratio, sign-up quantities, active user counts, and more.

Coupon Usage 

It categorizes total coupons into unlocked coupons, viewed codes, and redeemed coupons. Furthermore, it presents coupon data graphically, enhancing comprehension.

Tier distribution

It pertains to the distribution of customers among different tiers of the loyalty program, including Silver, Gold, Platinum, and Diamond. This data reveals the range of engagement levels within your customer base, providing insights into active participation and the progression through the loyalty ecosystem.

Earn and Burn Section

The "Earn and Burn" module is a fundamental aspect of our loyalty program, represented visually through dynamic graphs. The "Earn" graph showcases the accumulation of points as customers engage with your brand, reflecting their growing rewards over time. Conversely, the "Burn" graph illustrates the redemption of these earned points for exciting rewards or discounts

Earned and burned points: 

The graph below shows the total number of points earned and burned on any given day. It gives a detailed insight into the customer's activity based on their usage of points.

Order Count: 

Our "Order Count" feature provides a concise visual representation of daily order activity.

Order Amount: 

The Order Amount feature offers a concise graphical overview of daily sales performance. This visual representation provides a snapshot of revenue generation, highlighting high-impact days and potential trends. 

Loyalty

Uploaded coupon type distribution :  

Coupons are uploaded to marketplaces, used for various campaigns, and custom coupons are created. These data on coupon distribution are depicted in the pie chart.

Coupons unlocked, codes viewed, and redeemed: 

The trio of "Coupons Unlocked, Code Viewed, and Redeemed" encapsulates the journey of customer engagement in our loyalty program. "Coupons Unlocked" signifies the coupons unlocked by customers. "Code Viewed" highlights the active interaction as customers explore their rewards. Finally, "Redeemed" stands as a testament to their tangible benefit realization. The graph segments the customers based on their tiers for better insights .All three trios are again separated and depicted in single graphs .

Total coupons unlocked :

 The "Total Coupons Unlocked" metric showcases the collective achievement of customers in unlocking exclusive discounts and offers.

Total coupons redeemed : 

The "Total Coupons Redeemed" metric provides a concise overview of the value customers are extracting from their earned coupons.

Tiers

This segment provides a comprehensive overview of customer insights, including their respective tier affiliations. It facilitates a detailed understanding of customer demographics and engagement levels, aiding in effective personalized strategies and service enhancements.

In this dashboard, you can access an intricate graphical representation of your customers and derive insights from their behaviors. Commencing with an overview of total users within each tier, a pie chart showcases consumer distribution among tiers, fostering strategic planning for future expansion.

Subsequently, a line chart illustrates the count of active users per tier, accompanied by a depiction of tier upgrades initiated by customers.